Last week I had the pleasure to attend the Alliance for Innovation’s Transforming Local Government conference. It was enlightening and inspiring to be around other public servants that have done such great, innovative work. Sadly I can’t point you to videos of the conference presenters, but you can watch the Alliance’s YouTube channel that contains submissions for their Innovation Awards. Also, some of the best information can be found under the hashtag #tlg2014.
I took a lot away from the Conference, but I think the greatest example of a change initiative came from the city of Durham, North Carolina. Their presenters included a GIS Analyst and Zoning Inspector (usually you see finance director and city manager types). They successfully changed their organizational culture by involving employees every step of the way, and really by letting the employees lead. Very impressive.